Michelin

Data Manager/Data Engineer

• As a Data Engineer, I lead the integration of data across systems, ensuring its transformation into actionable insights while upholding Michelin Group's security standards. My responsibilities encompass analyzing user requirements, conducting impact analyses, and deploying comprehensive solutions using IoT and sensors. I actively contribute to a seamless data engineering environment by addressing complex issues proactively.
• In tandem with my Data Engineer role, I leverage SQL expertise to develop impactful visuals in MicroStrategy and PowerBI. This involves creating clear data representations to aid decision-making for both managers and consumers, translating complex datasets into actionable insights.
• In my capacity as a Data Manager, I ensure the integrity of our data infrastructure by implementing robust data management practices. This includes overseeing access management in adherence to security and confidentiality standards, contributing to both technical and security aspects of our data environment.

Michelin

Information Manager

• Ensure the formalization, optimization, and alignment of information systems
• Develop and maintain automated buisness intelligence reports using multiple data sources.
• Create, Access and utilize PLC data from machines to develop meaningful status/production reports.
• Makes sure adequate staffing of and animate a network of users trainied on all in house software applications.
• Define and coordinate deployment of IS roadmap, for development, deployment, and usage improvement.
• Modernize and improve department work methods to increase productivity for all employees.

AngelTrax Mobile Video Surveillance Solutions

Computer Programmer

• Develop and maintain RESTful API services using NodeJS and .NET to interact with a PostgreSQL database and provide requested information to the MotoTrax asset tracking platform.
• Created automated unit tests to ensure API services correctly validate HTTP requests and return accurate data.
• Develop and maintain the MotoTrax asset tracking platform using Angular to interface with existing API services.
• Develop and maintain multiple services using C#/.NET to receive and process data from customer hardware.
• Monitor live production errors to diagnose and resolve all issues as fast as possible.
• Deploy services in the cloud and on local machines, and scale to meet required demand. Deploy new features/bug-fixes.
• Use Git/Github to push code changes, deploy new features/bug-fixes to production servers, as well as maintain code quality.

AngelTrax Mobile Video Surveillance Solutions

Technical Support Technician

• Assisting customers with any technological help related to the AngelTrax mobile DVR system.
• Issuing RMA’s and repairing damaged equipment.
• Documented all transactions and support interactions in system for future reference and addition to knowledge base.
• Engaged end users and answered questions via email, phone, website live chat and in forums.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Removed and replaced malfunctioning components to correct hardware problems.

University of Alabama E-Tech

Computer Support Specialist

• Provided general computer support for faculty and staff at the University of Alabama.
• Diagnosed and resolved faculty software and hardware related issues.
• Configured hardware, devices and software to set up work stations for employees.
• Linked computers to network and peripheral equipment, including printers and scanners.
• Alleviated hardware and software issues affecting computers and language labs, resulting in improved relationships with training departments and schools.
• Setup, installed and configured computers in various business locations to support operations and reporting.

University of Alabama Academic Outreach

Technical Support Technician

• Provided students and faculty of the University of Alabama with technical support for the online education systems BlackBoard learn and Elearning systems.
• Managed ACCESS courses for High schools across Alabama.
• Used HTML/CSS/Javascript to Customize online course portals based on instructor specifications and need.